Cancellation policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy purchase. This Cancellation Policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries based on the subscription duration and frequency you select.

Your payment details will be stored securely. You will be charged for each delivery unless you have paid for the subscription in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew your subscription, you can cancel it.

You can cancel or modify your subscription at any time. Your order confirmation emails will contain links to your order, where you can manage your subscription.

For more information about returns and refunds, please refer to our Return and Refund Policy.

Pre-Orders

When you place a pre-order, you are purchasing a product that is currently out of stock or not yet available but is expected to become available soon.

At checkout, we may charge no payment or only a partial payment, securely store your payment method, and charge the full or remaining amount at a later date.

You may cancel a partially paid pre-order if it has not yet been fulfilled or shipped.

Once the order has been fulfilled, it can no longer be cancelled. However, you may request a full or partial refund in accordance with our applicable return conditions.

For more information about returns and refunds, please refer to our Return and Refund Policy.

Try Before You Buy

If you purchase an item using our Try Before You Buy option, we will authorize your payment method before fulfilling the order.

You will have a specified period of time to decide whether you would like to keep the item.

If the trial period expires and you have not returned the item, your payment method will automatically be charged the full purchase price.